Logistics Customer Service Representative

The Logistics Customer Service Representative position centres on throughout the day, you maintain frequent contact with clients via email to answer questions about shipments and meticulously update administrative data in Excel. It would suit someone who can bring careful technical judgement and practical problem-solving to the role.

Known job details

• Contract: Full-time
• Logistics Customer Service Representative (Temporary) – Hoofddorp.
• Additional detail: Flexible working options may be available.

Likely focus of the role

• Throughout the day, you maintain frequent contact with clients via email to answer questions about shipments and meticulously update administrative data in Excel.
• Maintaining daily contact with e-commerce clients regarding their shipments.
• Processing and administratively handle orders in the systems.

Requirements mentioned

• Customer service, call centre, administration, CRM, or complaint-handling experience may be useful.