Technical Customer Support | German & French

This Job role with German & French is focused on acting as the initial point of contact for dealers and end users via phone during help desk operations. It would suit someone who can bring careful technical judgement and practical problem-solving to the role.

How the role is set up

If you are interested in this vacancy, you can apply by clicking on the button above. Your application will be sent directly to the recruiter in charge.

Customer support involved

Acting as the initial point of contact for dealers and end users via phone during help desk operations. Identifying and resolving technical issues related to products, as well as detecting and reporting any quality concerns. Keeping abreast of product developments to provide accurate and current information to dealers and end users.

Customer service skills

• Managing tickets from dealers and end users, ensuring clear and concise communication while adhering to relevant policies and procedures to uphold top-notch customer support standa.
• As a Technical Customer Support, you'll be instrumental in ensuring dealers and end users receive prompt assistance to resolve technical issues and enjoy a smooth experience with o.
• Proficient communication skills in German and French, both written and verbal, and preferably in Dutch or English.

Job details

• On top of that, they offer.
• 26 vacation days a year.
• Travel compensation.
• Good retirement plan.